Cookie Policy

What This Policy Covers

This Cookie Policy applies to all pages of the Lucky Owl Casino website accessible at lucky-owl-casino-australia.com. It explains what cookies are, which ones we use, why we use them, and how you can manage your preferences. This policy should be read alongside our Privacy Policy, which covers the broader handling of your personal information under the Privacy Act 1988 (Cth).

By continuing to use our website, you acknowledge that cookies may be placed on your device in accordance with the settings described below.

What Are Cookies

Cookies are small text files stored on your device, such as a computer, tablet or smartphone, when you visit a website. They allow the site to remember certain information about your visit, such as your language preference or login status, so that the next visit feels more consistent.

Cookies are not programs. They cannot run code, carry viruses, or access other files on your device. Most browsers accept cookies automatically, though you can change this setting at any time.

Similar tracking technologies, including pixel tags, web beacons and local storage objects, serve comparable purposes and are also covered under this policy.

How We Use Cookies

Lucky Owl Casino uses cookies for several distinct purposes. Some are essential to the functioning of the site. Others help us understand how visitors interact with our pages. Some support advertising and affiliate tracking.

Strictly Necessary Cookies

These cookies are required for the website to work as expected. Without them, core features such as secure browsing, session continuity and access to account-related areas would not function properly. Because they are essential, these cookies cannot be disabled through our consent tools, though you may block them through your browser settings. Doing so will likely affect your ability to use parts of the site.

Examples of what these cookies do:

• Maintain your session while you browse between pages
• Apply security checks that protect against fraudulent or automated access
• Remember whether you have accepted or declined the cookie notice

Functional Cookies

These cookies allow the site to remember choices you make and provide a more personalised experience. They are not strictly necessary, but without them certain convenience features will not work.

Examples of what these cookies do:

• Remember display preferences such as text size or layout
• Store your preferred language settings
• Keep form fields populated so you do not need to re-enter information

Analytics and Performance Cookies

We use analytics tools to understand how visitors reach and use lucky-owl-casino-australia.com. This information is aggregated and does not identify individual users. It helps us improve the structure, content and performance of our pages over time.

Data collected through analytics cookies may include:

• Pages visited and the order in which they were viewed
• Time spent on individual pages
• The referring website or search engine
• Device type and browser used
• General geographic location at the country or state level

The analytics cookies we use include those from Google Analytics. This service processes data in accordance with Google’s privacy documentation. We have configured our implementation to anonymise IP addresses, which means your full IP address is not stored by Google.

Marketing and Affiliate Tracking Cookies

Lucky Owl Casino operates through affiliate partnerships. When you arrive at our site through a partner link, a cookie may be placed to record that referral. This allows us to honour affiliate agreements and understand which promotional channels are driving traffic.

These cookies do not collect sensitive personal information. They typically record a click identifier, a timestamp and the referring source. If you do not wish to participate in affiliate tracking, you can clear cookies after visiting an affiliate link or use browser settings to block third-party cookies.

We do not sell your cookie data to data brokers or unrelated third parties.

Third-Party Cookies

Some cookies on lucky-owl-casino-australia.com are set by third-party services that appear on our pages. These providers have their own privacy and cookie policies, and we recommend reviewing them directly:

• Google Analytics – used for site traffic analysis
• Google Tag Manager – used to manage and deploy tracking scripts
• Meta Pixel (Facebook) – used for measuring the effectiveness of content shared on Meta platforms

These services may combine information they collect from our website with data collected elsewhere, particularly if you are logged into those platforms. We do not control this behaviour and it is governed by the respective provider’s terms.

Your Rights Under Australian Law

The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) give you rights in relation to your personal information, including information that may be associated with cookie data where it is linked to an identifiable individual.

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or outdated information
• Make a complaint if you believe your privacy has been handled incorrectly
• Opt out of direct marketing communications

If cookies are used in a way that involves the collection of personal information as defined under the Privacy Act, we handle that information in accordance with our Privacy Policy. For queries or complaints about how we handle personal data, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Managing Cookies in Your Browser

You can control and delete cookies through your browser settings. The steps differ depending on the browser you use:

• Google Chrome – Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox – Settings > Privacy & Security > Cookies and Site Data
• Apple Safari – Preferences > Privacy > Manage Website Data
• Microsoft Edge – Settings > Cookies and site permissions > Manage and delete cookies

Blocking all cookies may affect the usability of some sites, including this one. If you delete cookies, any preferences you have set will be lost and certain functionality may not work until cookies are accepted again.

For a more comprehensive opt-out from analytics across multiple sites, you can install the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

To opt out of interest-based advertising more broadly, the Australian Digital Advertising Alliance provides an opt-out tool at youronlinechoices.com.au.

Cookies and Responsible Gambling

Lucky Owl Casino takes responsible gambling seriously. Cookies are not used to circumvent or undermine any responsible gambling measures. Tools such as deposit limits, session reminders and self-exclusion settings are stored in your account, not in browser cookies, which means they apply across all devices and browsers when you are logged in.

If you are experiencing difficulties related to gambling, you can contact the National Gambling Helpline on 1800 858 858 or visit gamblinghelponline.org.au. These services are free, confidential and available around the clock.

Consent and Withdrawing Consent

When you first visit lucky-owl-casino-australia.com, a notice will appear giving you the option to accept or decline non-essential cookies. Your selection is saved so that we do not ask again on subsequent visits from the same browser and device.

You can withdraw or change your consent at any time by clearing your cookies and revisiting the site, at which point the consent notice will reappear. You can also manage preferences directly through the cookie settings link in the footer of every page.

Withdrawing consent for non-essential cookies will not affect any processing that took place before you changed your settings.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices. When changes are material, we will make reasonable efforts to draw attention to them, such as through a notice on the site. We encourage you to check this page periodically if you want to stay informed about our cookie practices.

Contact Us

If you have questions about this Cookie Policy or the way cookies are used on lucky-owl-casino-australia.com, you can reach us through the contact page at lucky-owl-casino-australia.com/contacts/ or via the live chat available on the website.

For formal privacy complaints that we have not resolved to your satisfaction, you have the right to escalate the matter to the Office of the Australian Information Commissioner at oaic.gov.au.